
Securities Operations Innovation Manager
2 days ago
Secure your future with a role that demands leadership and innovation. We seek a seasoned professional to lead a team of specialists in transactional tasks, ensuring quality and compliance in securities operations.
This position involves providing support as the first point of contact for all delivery tasks and escalations, identifying opportunities for process improvement and risk control development, and ensuring the team consistently meets delivery expectations while resolving issues related to reporting, career path, and other activities for direct reports.
The ideal candidate will collaborate and influence professionals at all levels, lead the team to achieve objectives, manage the allocation of people and financial resources for securities operations, and develop a culture of talent development to meet business objectives and strategy.
Key responsibilities include:
- Team Leadership & Oversight
- Lead a team of analysts and specialists responsible for income collection and entitlement processing.
- Set clear performance expectations and provide regular feedback and coaching.
- Ensure team members understand their roles in the broader asset servicing lifecycle.
- Performance Management
- Conduct performance reviews and development planning.
- Identify skill gaps and provide training or mentoring opportunities.
- Recognize and reward high performance while addressing underperformance constructively.
- Workforce Planning
- Allocate resources effectively to meet operational demands and deadlines.
- Manage staffing levels, including hiring, onboarding, and succession planning.
- Operational Excellence
- Foster a culture of accountability, accuracy, and continuous improvement.
- Encourage proactive issue resolution and escalation of risks or delays.
- Monitor KPIs and service level agreements to ensure team efficiency.
- Compliance & Risk Management
- Ensure team adherence to internal controls, compliance policies, and regulatory requirements.
- Lead audits and reviews related to income servicing processes.
- Promote a strong risk culture and ethical standards.
- Change Management
- Guide the team through process changes, system upgrades, and organizational shifts.
- Champion automation and digital transformation initiatives.
- Manage resistance and build engagement during transitions.
The successful candidate should have:
- At least 2+ years of Securities Operations experience, or equivalent demonstrated through work experience, training, military experience, education.
- 1+ year of leadership experience.
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