Global Order Management Specialist

1 week ago


Tirupati, Andhra Pradesh, India beBeeEmerging Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Job Title: Emerging Markets Coordinator

This role involves overseeing the order fulfillment process for regional sales teams within a defined customer service framework. Key responsibilities include validating demand, prioritizing orders, and ensuring timely issue resolution.

  • Responsibilities:

  • Validate demand over the horizon and assign priority to orders/customers

  • Ensure that all necessary documents are submitted to customers on time and in accordance with regulatory requirements

  • Manage scheduling and material receipt/delivery schedules

  • Highlight potential issues affecting timelines and take end-to-end ownership of assigned orders for the region

  • Collaborate with logistics teams to drive shipment planning and mitigate risks/proactively manage delays to avoid demurrage/penalties

  • Attend relevant meetings to gather data and information on open orders for the region and their status updates

  • Identify and resolve issues such as artwork approval, batch size, minimum order quantity etc. with concerned stakeholders

  • Arrange cross-functional meetings to resolve bottleneck-related to priority orders to ensure OTIF is met

  • Provide analysis on outstanding orders for discussion with the Head of Emerging Market SCM

Required Skills and Qualifications

  • Advanced expertise in Microsoft Excel and Reporting (VBA Macros, Power BI)

  • Good understanding with experience of Supply Chain essential, preferably Pharma

  • Ability to identify areas for improvement and propose innovative solutions

  • SAP Knowledge Essential

  • Strong analytical and problem-solving skills; Attention to detail

  • Effective communication skills

  • Decision-making, ability to prioritize on a dynamic basis

  • Negotiation skills / Conflict resolution

  • Ability to manage multiple stakeholders

  • Excellent time management skills and ability to meet tight deadlines

  • Excellent customer service skills

  • Excellent oral and written communication skills



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