Housekeeping Associate
2 weeks ago
Job Responsibilities
Job Description
Housekeeping Associate
Reports to – Housekeeper
Responsible for – Housekeeping Department
Responsibilities
- Cleaning rooms according to company standards to ensure a defect-free room.
- Equipping all rooms with linen and amenities.
- Providing excellent service and being courteous to guests at all times.
- Handing over important messages and guest requests to the supervisor.
- Reporting any missing or broken property to the supervisor.
- Reporting all lost and found items.
- Maintaining high standards of cleanliness and hygiene.
- Ensuring the upkeep of all equipment.
- Following periodical cleaning schedules.
- Being aware of the guest complaint handling procedure.
- Reporting maintenance problems to the supervisor.
- Ensuring the floor pantry, corridors, and fire exits are in order.
- Maintaining a thorough understanding of fire and safety procedures.
- Performing any other duties assigned by the supervisor.
- Aiding in the upkeep of company policy and decisions.
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