Housekeeping Service Specialist
3 weeks ago
Job Title: Guest Service Associate
Job Summary: We are seeking a skilled Housekeeping Service Specialist to join our team at Novotel Jaipur Convention Centre. The ideal candidate will be responsible for maintaining the highest standards of cleanliness and presentation in our guest rooms, balconies, bathrooms, restaurants, public areas, and circulatory areas.
- Maintain a clean and organized environment, adhering to hotel standards and procedures.
- Replenish guest supplies and ensure that guest requests are promptly attended to.
- Report damage or malfunction in hotel rooms/areas to Supervisor.
- Maintain equipment in a proper state of cleanliness.
- Maintain a section room report as well as a daily productivity report.
- Reports lost and found articles to the housekeeping office immediately.
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner.
- Report unusual behavior/activities in guestroom, floors/public areas to Supervisor.
- Record room status in allocated section accurately.
About Us: Novotel Jaipur Convention Centre is a leading hotel and exhibition centre in South Asia, offering a range of amenities and services to our guests. We are committed to providing exceptional service and ensuring that our guests have a memorable stay with us.
Requirements: To be successful in this role, you will need to possess excellent communication skills, a strong attention to detail, and the ability to work independently as well as part of a team. You will also need to be flexible and willing to work varied shifts, including weekends and holidays.
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