Senior Operations Lead

Are you prepared for a challenging role that requires leadership and technical expertise? We are seeking an experienced professional to oversee the execution of projects and manage a team of engineers on-site.

Epiroc, a leading global productivity partner, is offering a unique opportunity to contribute to the success of our company. Our innovative products and solutions aim to transform the industry, and we invite you to be part of this journey.

• Leading a team of engineers on-site and managing the complete project lifecycle
• Ensuring all key performance indicators (KPIs) are met

Key Responsibilities:

• Ensure compliance with safety, quality, and regulatory guidelines
• Ensure smooth execution of projects
• Handle installation, testing, and commissioning of products on heavy equipment
• Ensure routine inspections and preventive maintenance are done in accordance with manufacturer recommendations
• Handle maintenance, troubleshooting, configuration, and replacement or repair of components as needed during operation
• Coordinate with product champions to ensure all issues are resolved
• Ensure all installations work properly with correct configurations and firmware
• Plan and manage inventory and buffer stock on sites
• Ensure optimized operations and controlled use of resources to achieve contract profitability
• Undergo regular training and learnings to upskill oneself in handling new products
• Maintain records and documentation, prepare daily, weekly, and monthly reports
• Conduct regular meetings with customers with relevant data and reports
• Site visit to underground locations is mandatory
• Support debugging system behavior and recording any findings
• Support identifying and rectifying configuration issues
• Support identifying and rectifying outdated firmware or hardware
• Reporting of any unsolved issues to stakeholders on time
• Running tests, rectifying issues as recommended by Level 3 support
• Technically support to resolve complex electrical and automation system issues effectively and efficiently
• Smooth coordination with contracts manager for all critical handling of contracts
• Breakdown repair, predictive maintenance, overhauls, and backlog reduction, continuous improvement projects
• Resulting in solid equipment availability and reliability monitor, update planning, recording regimes to maximize component lives using condition monitoring and industry best practices
• Ensuring a solid safety and environmental culture is priority number one
• Permanent customer relationship to keep the contract under customer satisfaction, cost control, revenues, and profit per machine and per site
• Responsible to get the customer approval for monthly availability sheet and later get the signature for the PI for the invoice preparation and collection responsibility of the prepared invoices

Qualifications and Experience:

• Degree in Electrical, Mechatronics, Electronics
• 5 years of working experience in heavy equipment or mining machinery
• Experience of handling technology products and solutions

Skill and Competencies:

• Leading a team and managing conflicts
• Ensure optimum utilization of resources
• Cost consciousness and financial acumen
• Basic understanding of Electrical, mechanical, and hydraulic systems
• Willingness to work in underground mining environments and remote locations
• Strong learning attitude and adaptability
• Good communication and teamwork skills
• Familiarity with MS Office and basic reporting tools
• Strong analytical and problem-solving skills

Work Environment:

• On-site role at mining site
• Exposure to underground working conditions and rugged terrain
• Rotational shifts and extended hours may be required based on site needs

Location: India, SK Mines, Udaipur

Why You Should Apply:

• Personal and professional growth opportunities
• Interesting tasks
• Development programs
• The ability to move to different positions

Our Employees Enjoy a Friendly Atmosphere, Work in a Pleasant and Modern Environment, and Have Opportunities to Uphold Their Own Ideas. They Benefit from a Great Learning Experience Due to the Nature of the Product Involving High-End Technology, Boosting Future Career Growth.