Customer Engagement and Technical Resolution

**Role Overview:**The role is responsible for providing technical support to clients and resolving issues directly or through timely escalation to meet process SLAs.Key Responsibilities:Provide effective technical support to clients and resolve issues in a timely mannerManage transactions as per required quality standardsField all incoming help requests from...

About the RoleThe Technical Problem Resolution Specialist will work closely with engineers to resolve complex technical issues, conduct root cause analysis, and improve standard operating procedures (SOPs). The ideal candidate will have experience troubleshooting and debugging technical systems, scripting in modern programming languages, and knowledge of...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and xe2x80x93 through their work xe2x80x93 can make an impact on our industry Wexe2x80x99re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Ready to explore a career path Start your journey What...

About CashKaroWe are India's leading cashback and rewards platform, trusted by over 25 million users. Our goal is to make online shopping a rewarding experience for our customers.EarnKaro, our influencer referral platform, is trusted by over 500,000 influencers. It sends more traffic to leading online retailers than any other platform. BankKaro, our latest...

Bonhoeffer Machines seeks a seasoned Customer Engagement Specialist to spearhead client relationships and drive business growth. This pivotal role requires a strategic thinker with exceptional interpersonal skills, able to build trust and foster long-term partnerships.Key Responsibilities:Client Engagement: Serve as the primary point of contact for clients,...

About the JobNIIT is a global leader in the training outsourcing industry, providing comprehensive managed training services to clients worldwide. With a presence in over 40 countries, we deliver and administer 75,000 days of training each year, in 18 languages. Our expertise spans classroom training, web-based training, and technical support.Job...

The Senior Engagement Manager works in in a consultative and authoritative style in managing multiple customer and/or partner implementation projects for a variety of services solutions related to the Rackspace Professional Services consultancy. This position will report directly to the Programme Director.You will be working with diverse presales, sales,...

We are seeking a seasoned Incident/Application Manager to oversee the management and resolution of incidents related to our applications and Digital services. With your extensive experience in incident management and deep technical understanding, you will play a critical role in ensuring seamless operations and superior service delivery.The ideal candidate...

We are looking for a Proactive Issue Resolution Agent to be part of our Care Insurance team. The successful candidate will be passionate about delivering exceptional customer experiences and proactive issue resolution. Job Description:Communicate with customers via various channels to understand their needs and concerns. Resolve customer grievances in a...

Company OverviewNIIiT is a leading provider of managed training services, operating in over 40 countries. Our mission is to deliver high-quality training solutions that meet the evolving needs of our clients. We strive to create a workplace culture that encourages collaboration, innovation, and continuous improvement.The role of Technical Support Specialist...

Job Summary:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for delivering top-notch customer service through multiple channels, ensuring timely resolution of issues, and providing accurate product information.

Work Mode - Work from OfficeNature of Account - International openingsSkillset- Tech knowledge; Tech BackgroundQualification Graduate and Undergraduate both can applyExperience required at least 6 months of experience from Tech Background Language Proficiency Excellent Communication skills are requiredSalary-6.5LPA - 7LPAShift - Rotational shiftsWorking Days...

Role Overview:This is a critical role that requires a seasoned professional with expertise in customer success and revenue growth. The ideal candidate will have a strong understanding of product adoption strategies and customer lifecycle management.Key Accountabilities:Develop and execute customer success strategies to drive retention and revenue...

Company Overview:">We are a leading provider of digital services.Our mission is to deliver exceptional customer experiences. Job Description:">We are seeking an experienced Incident/Application Manager to join our IT Support team.The successful candidate will be responsible for overseeing the management and resolution of incidents related to our...

The Invoice Resolution Expert is a key role within our Invoicing Operations team at American Express. As an expert in resolving complex invoice-related issues, you will play a critical role in ensuring that our customers receive the highest level of support and care.Your primary responsibility will be to analyze and resolve complex invoice-related issues,...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from thelargest and fastest growing small- and mid-market accounts to enterprise-level customers including public sectorAs an Engagement Manager, you will collaborate with AWS consultants, partner, and client teams to create and execute a plan to achieve...

Product Support EngineerWe are seeking a skilled Product Support Engineer to bridge the gap between our customers, product, and engineering teams.Main Responsibilities:Technical Support & Troubleshooting: Define and execute a product strategy that drives higher user engagement and activation. Provide Tier 2 & Tier 3 technical support for Grip Invest's...

At SBI Card, we live by the motto "Make Life Simple". Our aim is to ensure that customer convenience is at the forefront of all our initiatives.We are committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect.

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION:AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth...

We are seeking a highly skilled professional to manage our complex engagement initiatives. As the Head of Complex Engagement Management, you will be responsible for overseeing the planning, execution, and delivery of cloud projects, ensuring timely completion, within scope and budget, and with high customer satisfaction.The ideal candidate will have a track...