Front Desk Team Lead

6 days ago


Bengaluru, Karnataka, India beBeeDuty Full time

Job Description:

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  • We are seeking a highly skilled Duty Manager to join our team.

  • The successful candidate will be responsible for managing the day-to-day operations of the Front Office, ensuring that all tasks are completed efficiently and effectively.

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Key Responsibilities:

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  • Coordinate front desk activities, including guest check-in/check-out, room allocation, and maintaining accurate records.

  • Assist in resolving guest complaints and concerns in a professional and courteous manner.

  • Manage inventory levels, ensure supplies are ordered as needed, and maintain a clean and organized workspace.

  • Collaborate with other departments, such as Housekeeping, Food and Beverage, and Accounts, to ensure seamless service delivery.

  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.

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Requirements:

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  • High school diploma or equivalent required; degree in Hospitality Management or related field preferred.

  • Minimum 2 years of experience in a Front Office management role.

  • Excellent communication, leadership, and problem-solving skills.

  • Ability to work effectively in a fast-paced environment and adapt to changing situations.

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Benefits:

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  • A competitive salary and benefits package.

  • Ongoing training and development opportunities.

  • A supportive and collaborative work environment.

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About Us:

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We are a dynamic and growing organization committed to delivering exceptional customer service and experiences. Our team is dedicated to excellence and strives to make every interaction a positive one.

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