Cash Recovery Representative

3 days ago


Mumbai, Maharashtra, India beBeeCollections Full time US$ 90,000 - US$ 1,20,000
Remote Collections Specialist

We are seeking skilled professionals to join our team in handling outbound and inbound calls for collections.

  • Excellent communication, negotiation, and interpersonal skills are essential for this role.
  • A strong command of spoken English with a neutral or US/UK accent is required.
  • Maintaining accurate records of customer interactions and payment commitments is crucial.
  • Meeting defined productivity and quality benchmarks is vital.

Key Responsibilities:

  • Handle outbound and inbound calls for collections in line with client and company policies.
  • Follow up with customers on overdue accounts in a professional and persuasive manner.
  • Maintain accurate records of customer interactions and payment commitments.
  • Meet defined productivity and quality benchmarks.

Requirements:

  • Minimum 1 year of experience in an International BPO voice process (preferably in collections or customer service).
  • Strong command of spoken English with a neutral or US/UK accent.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to handle pressure and meet targets in a fast-paced environment.

We offer flexible working arrangements, including rotational shifts. If you have a strong work ethic and excellent communication skills, we encourage you to apply.



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