
Business Excellence Leader
2 days ago
A seasoned problem-solver and communicator is needed to drive business projects for a high-performing team. The ideal candidate will utilize expertise in process optimizations and systems thinking to engage with multiple internal teams.
Key Responsibilities:- Develop strategic plans for continuous improvement in processes and customer quality.
- Strengthen existing operations by identifying automation and upstream defect elimination opportunities.
- Lead process excellence initiatives, collaborate with partner teams and stakeholders globally, and deliver on key business goals and objectives.
- Analyze large data sets, extract meaningful business metrics, and recommend solutions to product and business teams.
- Demonstrate root cause analysis and corrective actions to avoid defect reoccurrence.
- Establish key performance reports for functional areas.
- Communicate effectively through well-structured documents in a clear and concise format.
The team ensures Amazon remains competitive in the online retail space with best price, wide selection, and good product information.
Required Skills and Qualifications:- 1+ years of program or project management experience.
- Experience using data to influence business decisions.
- 1+ years of interacting with customers/stakeholders experience.
- Bachelor's degree.
- Knowledge of MS office.
- Experience working on root cause analysis, corrective, and preventive actions for solving customer problems and prevention of defects.
Our inclusive culture empowers employees to deliver exceptional results for our customers. This is an opportunity to be part of a dynamic team that drives business excellence.
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