Life Insurance Policy Servicing Specialist

2 days ago

Salem, Tamil Nadu, India beBeePolicy Full time ₹ 68,40,000 - ₹ 91,20,000

Job Title

We are seeking a skilled professional to join our organization as a Life Insurance Policy Servicing Specialist.

Key Responsibilities:

  • Process post-issue service requests, including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
  • Maintain and update policy records in administration systems according to standard operating procedures.
  • Collaborate with third-party administrators, internal teams, and custodians to resolve discrepancies and ensure high-quality service delivery.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.
  • Ensure service levels and turnaround times are met according to set standards.
  • Support audits and regulatory compliance activities by providing accurate documentation and timely responses.
  • Maintain a strong understanding of policy administration systems, transaction codes, and process workflows.
  • Participate in process improvement initiatives and provide feedback for automation opportunities.

Requirements:

  • Graduation in any field is required. A commerce background is preferred.
  • A minimum of one year of experience working in the life insurance domain, with a focus on quality, including attention to details, accuracy, and accountability for your work product.
  • Previous experience in a professional office environment that requires regular scheduled shifts.
  • Familiarity with using a computer and navigating Windows PC applications, including keyboard navigation and learning new software tools.
  • Effective English business communication skills are necessary to exchange information with clients.

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