Key Transition Specialist

1 week ago

Rajkot, Gujarat, India beBeeTransition Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Transition Manager

As a key member of our team, you will be responsible for leading multiple transitions and executing projects from initiation to closure. You will report directly to the transition leader and be accountable for internal and external reporting and tracking.

  • Manage active transitions as assigned.
  • Act as the customer's single point of contact (SPOC) for all questions, decisions, actions, and updates as applicable.
  • Support the project as the first escalation point for internal and customer issues.
  • Drive governance calls and meetings for internal and customer updates.
  • Plan, conduct, and manage relevant trainings to be delivered to the transitions team.
  • Participate in / conduct assessments to gauge the training needs of the team.
  • Understand strategic business objectives of the customer and facilitate the definition of project scope, goals, and deliverables.
  • Participate in creation and review of transition solutions for RFPs / RFIs and any other pre sales support as needed.
  • Identify and define business case; define project tasks and resource requirements; develop detailed project charter, project plan, and transition plan depending on solution complexity, priorities, and deliverables.
  • Combine process migration activities along with IT implementation
  • Give the customer a distinct advantage as the vendor manages both IT and operations.
  • Optimize the transition methodology – reduce time, reduce costs, reduce risks, retain/improve quality
  • Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process-specific business continuity planning.
  • Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
  • Participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle

Education: Graduate/Post Graduate

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