Senior Business Development Representative

4 weeks ago


Delhi, Delhi, India Touchstone Infotech LLP Full time
Job Title: Senior Telecaller

About the Role:

We are seeking a skilled Senior Telecaller to join our team at Touchstone Infotech LLP. As a Senior Telecaller, you will be responsible for engaging with potential clients from India and abroad, providing comprehensive information about our digital marketing services and packages.

Key Responsibilities:

• Communicate with inbound leads to discuss their requirements and how our services can meet their needs.
• Contact existing and potential clients to initiate discussions and address their queries.
• Understand customer requirements and close deals effectively using probing techniques.
• Maintain accurate customer databases and ensure timely follow-up with leads.
• Record keeping of sales calls and relevant information for future reference.

Requirements:

• Proven experience as a telecaller or in a similar role with a track record of meeting sales targets.
• Proficiency with CRM systems, IVR, and WhatsApp API systems.
• Excellent verbal communication skills in English.
• Strong negotiation skills with the ability to resolve issues efficiently.
• Availability during office hours.
• Basic understanding of digital marketing concepts.

What We Offer:

• Cellphone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Location:

Telecaller @ Dwarka, New Delhi.

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