eCommerce Quality and Reliability Director

2 weeks ago


Hyderabad, Telangana, India vidaXL Full time

We are vidaXL, a leading online retailer looking for an experienced eCommerce Quality and Reliability Director to join our team. In this role, you will be responsible for ensuring the stability, performance, and reliability of our platform.

About the Role

The ideal candidate will have 5-10 years of experience in quality assurance (automation and manual testing) as well as 5+ years in incident management, monitoring setup, or a related field. A strong understanding of eCommerce development processes, testing methodologies, and quality standards is essential. Proficiency in automated testing frameworks, CI/CD pipelines, and monitoring tools is also required.

Key Responsibilities:
  • Ensuring all teams have effective monitoring and alerting mechanisms to detect issues early and minimize impact.
  • Establishing agreed SLA's between domains and business.
  • Ensuring all teams have updated incident processes (so resolution times are as short as possible).
  • Driving improvements through data-driven decision making and excellent stakeholder management.
What We Offer:

A competitive salary of €85,000 - €110,000 per year, depending on experience, plus benefits including health insurance and a pension plan.



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