Service Operations Coordinator
3 days ago
The Service Operations Coordinator will be responsible for handling the back-end operations and support to Field staff, Sales, and Marketing in coordination with other Departments and Branches. This role will involve Supply Chain Management (SCM) related tasks, including
Asset Management
Handling asset and goods movements across India for Sales/Marketing, Field Service, and Work Assets.
Request Handling
Request creation, checking, issuance, and despatch.
Inventory Management
DC updation and E-way bill preparation.
Communication and Liaison
Correspondence and liaison with internal and external teams for timely delivery.
Reporting
Physical stock taking of OMSI Assets and record keeping of all commercial and legal documents.
Problem Solving
Handling call registration related issues and tasks, and supporting HQ/Branch with various MIS reports related to above activities.
Audit and Compliance
Support in audit activities (internal and external) and vendor management including procurement related to demo and loaner support.
Process Improvement
Support in process improvements as and when required.
Key Skills
- Good knowledge of SCM processes.
- Multitasking and ability to prioritize tasks as per company need.
- Able to deliver under pressure.
- Good skills in MS Office and Outlook.
- Effective communication and presentation skills.
- Creative/conceptual thinking and problem-solving skills.
- Ability to work in a team environment.
Qualifications
- Graduation from any stream.
- Preferred experience of 2-5 years in back-office operations for asset management, general office administration, sales, and service.
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