
Office Operations Manager
7 hours ago
The Director of Operations Management oversees the day-to-day operations of the organization, ensuring optimal efficiency and productivity. This role requires strong leadership skills, with expertise in managing administrative processes, supervising team members, and aligning work between departments.
The Director will oversee the development and implementation of standard operating procedures (SOPs) for all office functions, ensuring document control, filing systems, and reporting formats are standardized and followed.
This position involves reviewing daily, weekly, and monthly reports from all departments, preparing consolidated dashboards and updates for senior management, and monitoring internal KPIs related to operations, productivity, and project delivery support.
- Develop and implement process improvements across all departments.
- Ensure adherence to company policies, rules, and internal guidelines.
- Work closely with HR for employee engagement, conflict resolution, and training needs.
The ideal candidate will have a Bachelor's or Master's Degree in Business Administration, Operations, or a related field, along with 8–12 years of experience in office operations, administration, or general management.
Strong multitasking, coordination, decision-making, and organizational skills are essential, as is technical knowledge of HR, Admin, Procurement, Finance, and Project Coordination.
Proficient in MS Office Suite and Task Management Tools, such as Asana and Trello, with excellent communication and interpersonal skills.
Responsibilities:- Manage and optimize day-to-day operations within the organization.
- Supervise administrative processes and ensure proper functioning of departments.
- Oversee the development and implementation of SOPs for all office functions.
- Review and analyze reports from all departments.
- Prepare consolidated dashboards and updates for senior management.
Bachelor's or Master's Degree in Business Administration, Operations, or related field.
8–12 years in office operations, administration, or general management.
Strong multitasking, coordination, decision-making, and organizational skills.
Technical Knowledge: Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
Software Skills: MS Office Suite, Task Management Tools (Asana, Trello).
Language: Proficient in English.
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