Wintel Infrastructure Specialist

2 days ago

Madurai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
IT Infrastructure Lead

We are seeking an experienced IT professional to manage the day-to-day operations of our Wintel environment.

About the Role
  • This is a senior leadership position responsible for overseeing the planning, execution, and delivery of IT infrastructure services.
  • The successful candidate will have strong technical expertise in Wintel operations, as well as excellent communication and collaboration skills.

The role involves managing global Wintel operations, leading 24x7 BAU activities, and ensuring secure, compliant, and efficient IT operations.

Key Responsibilities
  • Solution design and technical governance for Wintel operations
  • Patch and compliance management, lifecycle planning, and audit readiness
  • Mentoring team members, driving root cause analysis and performance improvements
  • Ensuring readiness for technology migrations and hardware refreshes
Operational Excellence
  • Manage global Wintel operations in partnership with service providers
  • Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth
  • Govern patch compliance, performance optimization, and infrastructure hardening
  • Review, standardize, and drive continuous improvement of operational tasks and GSOPs
  • Design, manage, and perform DR for applications inline with Backup, Storage, and Application teams
Project Management & Technical Delivery
  • Lead technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions
  • Architect and implement infrastructure solutions for new business requirements
  • Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades
  • Ensure proper documentation and technical sign-off for infrastructure change implementations
  • Lead technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals
Governance, Compliance & Audit
  • Maintain compliance with internal controls, GxP, and InfoSec policies
  • Conduct periodic review of EOL/EOS platforms and define decommission strategies
  • Track and resolve audit findings, document evidences, and support RCA processes
People & Stakeholder Management
  • Mentor and develop Wintel L2/L3 team members and assess skill readiness in tower in line with service provider
  • Collaborate with application, security, and compliance teams for cross-functional initiatives
Vendor & Partner Management
  • Govern SLAs, KPIs, and deliverables of infrastructure service partners
  • Lead operational governance meetings with service providers and track performance metrics
  • Review contract alignment, invoicing accuracy, and resource utilization
Innovation & Strategic Planning
  • Identify infrastructure gaps and propose innovative solutions, including automation
  • Drive modernization of Windows platforms and transition cloud environments supported

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