Customer Growth Specialist

5 days ago

Belgaum, Karnataka, India beBeeRetention Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Customer Retention Manager

Role Overview:

The ideal candidate will be a proactive customer retention specialist, tasked with managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.

Key Responsibilities:
  • Initiate contact with customers to address outstanding overages or encourage subscription purchases following trial expiration.
  • Promptly process orders after receiving confirmation from the customer.
  • Coordinate account suspensions as needed, ensuring proper documentation and adherence to company policies.
  • Maintain detailed records of follow-ups and interactions, tracking performance metrics and identifying areas for improvement.
Requirements:
  • Advanced proficiency in Microsoft Excel software is essential for data analysis and reporting.
  • BASIC knowledge of Microsoft Word is required for document preparation and communication.
  • Strong analytical skills are necessary to track performance metrics, identify trends, and implement process improvements.
  • Excellent organizational and detail-oriented skills are crucial for meeting deadlines and delivering high-quality results.
  • Effective problem-solving ability is necessary for resolving customer issues and finding innovative solutions.
  • Previous experience in customer service and CRM systems is highly valued.
  • Strong communication and negotiation skills are essential for building strong relationships with customers and stakeholders.

The successful candidate will possess excellent communication and negotiation skills, be organized and detail-oriented, and have experience in customer service and CRM systems.

Our organization offers a flexible work environment, competitive compensation package, and opportunities for growth and development.

  • Customer Growth Specialist

    7 days ago

    Belgaum, Karnataka, India beBeeRelationship Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Description:The primary objective of this role is to devise and execute customer relationship management (CRM) strategies in alignment with business goals. The CRM Manager will focus on engaging customers, retaining them, and fostering growth through effective utilization of CRM platforms.This position involves overseeing a team of CRM specialists,...

  • Business Growth Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeMicrofinance Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Business Growth SpecialistWe are seeking a skilled professional to join our team as a Business Growth Specialist. In this role, you will play a crucial part in driving business expansion and growth.Key Responsibilities:To achieve disbursement targets with minimal delinquency by identifying and capitalizing on new market opportunities.Develop and...

  • Ecommerce Product Growth Specialist

    1 week ago

    Belgaum, Karnataka, India beBeeProduct Full time ₹ 2,30,00,000 - ₹ 3,80,00,000

    About the RoleWe are seeking an ambitious product growth specialist to drive comprehensive category expansion and lead strategic roadmap development for sustained growth. This is a unique opportunity to join our dynamic team and contribute to driving business results through innovative category development strategies. The ideal candidate will have...

  • Pet Business Growth Specialist

    1 week ago

    Belgaum, Karnataka, India beBeeGrowth Full time ₹ 8,00,000

    About the RoleWe're seeking a talented individual to join our team as a Growth Specialist. This is a unique opportunity to combine sales outreach with social media engagement and drive business growth.Key ResponsibilitiesDevelop and execute a sales strategy to acquire new customers and partners.Create engaging social media content to build brand awareness...

  • Revenue Growth Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeRevenue Full time ₹ 12,00,000 - ₹ 15,00,000

    Revenue Growth SpecialistWe are seeking a highly skilled Revenue Growth Specialist to join our organization. As a key member of our strategy, you will be responsible for managing international clients and driving revenue growth through effective distribution functions.The ideal candidate will have a proven track record of leadership, clarity of thought, and...

  • Customer Support Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeCustomerSupport Full time ₹ 19,000 - ₹ 23,000

    We are currently seeking a Customer Support Specialist to join our team.The ideal candidate will possess excellent communication skills, a patient demeanor, and the ability to work well under pressure.Responsibilities:Provide top-notch customer service via inbound callsRespond to customer inquiries in a timely and professional mannerWork collaboratively with...

  • Growth Strategist

    1 week ago

    Belgaum, Karnataka, India beBeeScaling Full time US$ 80,000 - US$ 1,00,000

    Scale Growth SpecialistWe are seeking an experienced Scale Growth Specialist to join our team. As a key member of our growth team, you will be responsible for developing and executing scalable growth strategies to drive revenue and user acquisition.Job Description:

  • Sales Growth Leader

    2 weeks ago

    Belgaum, Karnataka, India beBeeAccount Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Key Account SpecialistWe are seeking a skilled Key Account Specialist to manage key accounts, develop and execute sales strategies, and drive revenue growth through customer acquisition and retention. The ideal candidate will have a strong understanding of sales strategies and be able to build and maintain long-term relationships with key customers and...

  • Customer Support Specialist

    5 days ago

    Belgaum, Karnataka, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Role OverviewWe are seeking an exceptional customer support specialist to deliver top-notch phone, email, and chat assistance.The successful candidate will be responsible for providing proactive support to our customers, ensuring timely issue resolution and a high level of satisfaction.Key characteristics include excellent communication skills,...

  • Customer Partnership Specialist

    2 weeks ago

    Belgaum, Karnataka, India beBeeRelationshipBuilding Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Partnership Development SpecialistLocation: Belgaum, IndiaExperience: Minimum 6 months in the Insurance sector (Motor/Health Insurance preferred)Key Responsibilities:Recruit and manage agents for Motor & Health Insurance productsBuild strong relationships with agents and drive business growth through themProvide comprehensive training and support...