Transformation Leader

1 day ago

Anand, Gujarat, India beBeeTransition Full time ₹ 15,00,000 - ₹ 25,00,000

Project Transition Expert

A Project Transition Expert is responsible for managing multiple transition projects from initiation to closure. The role involves overseeing active transitions, serving as the customer's primary point of contact, and supporting project teams with internal and customer issues.

Key Responsibilities:

  • Manage multiple transition projects simultaneously
  • Act as the customer's primary point of contact for questions, decisions, and updates
  • Support project teams with internal and customer issues as the first escalation point
  • Drive governance calls and meetings for internal and customer updates
  • Plan, conduct, and manage training for the transition team
  • Participate in assessments to gauge the training needs of the team
  • Understand strategic business objectives and facilitate project scope definition, goals, and deliverables
  • Participate in creation and review of transition solutions for RFPs/RFIs and pre-sales support
  • Define business cases, project tasks, and resource requirements
  • Develop detailed project charters, plans, and transition plans
  • Combine process migration activities with IT implementation
  • Optimize transition methodology to reduce time, costs, risks, and retain/improve quality
  • Manage risk and develop mitigation plans
  • Create and/or maintain project management documents
  • Participate in opportunity analysis and due diligence for new projects

Requirements:

  • 10+ years of experience preferably in BPO/BPM
  • Graduate/Post Graduate degree

Why You'll Thrive:

You'll excel in this role if you have excellent communication and leadership skills. A seasoned professional with a strong background in transition management will find this position challenging and rewarding.

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