ITSM ServiceNow Solutions Architect

2 weeks ago


Kurnool, Andhra Pradesh, India beBeeTechnicalConsultant Full time ₹ 1,00,00,000 - ₹ 1,80,00,000
Job Title: Technical Consultant - ITSM ServiceNow

Our organization seeks an experienced ITSM ServiceNow technical consultant to spearhead the implementation of ServiceNow solutions and drive improvements in our IT service management capabilities.

  • Develop and implement ServiceNow applications, modules, and workflows that meet business requirements.
  • Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge Management.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
  • Provide technical assistance and troubleshooting for ServiceNow-related issues.
  • Maintain accurate technical documentation for ServiceNow configurations.
  • Analyze data from ITSM tools and make informed recommendations for process enhancements.

Working closely with stakeholders, you will understand business needs and tailor ServiceNow ITSM modules to optimize processes, resulting in enhanced service delivery and user experience.



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