
Network Operations Specialist
4 days ago
We are seeking a skilled and experienced Junior NOC Engineer to join our team. As a key member of our operations team, you will be responsible for monitoring and maintaining network operations, managing and troubleshooting technical issues, ensuring network security, and providing technical support to clients.
- Key Responsibilities:
- Monitor and maintain network operations, including proactive network maintenance and immediate issue resolution.
- Manage day-to-day operations of SMS NOC, including customer/vendor/route/rate configuration management, trace capturing & troubleshooting.
- Provide 24X7X365 NOC Support for VAS related issues.
- Interconnect and interconnection testing for new clients.
Required Skills and Qualifications:
- Education: Bachelor in Engineering or a similar field.
- Experience: Minimum of 1 year experience in VOIP technologies, including familiarity with SIP and RTP protocols.
- Technical Skills: Familiarity with SMPP and TCP/IP protocols, proficiency in PCAP analysis.
- Soft Skills: Excellent troubleshooting skills, ability to work flexible hours, good written and verbal communication skills, advanced project management skills, and ability to work well under pressure.
Benefits:
- Opportunity to work with a leading messaging solutions provider.
- Chance to develop your skills and expertise in A2P messaging.
- Collaborative and dynamic work environment.
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