Network Operations and Engineering Specialist

3 days ago

Pune, Maharashtra, India beBeeNetwork Full time ₹ 80,00,000 - ₹ 1,50,00,000
Network Operations Engineer Role Overview

We are seeking a highly skilled Network Operations Engineer to join our team. This role will be responsible for monitoring and managing network services, ensuring high quality and reliable service delivery to customers.

About the Job
  • Supports in the provision of monitoring operation and management of efficient and effective networks services fulfilling the strategy
  • Carries out administration activities including event incident management configuration escalation release and deployment and 3rd party management activities

The ideal candidate will have a good understanding of established concepts and procedures in monitoring network nodes executing event incident management configuration escalation release and deployment and 3rd party management activities.

Key Responsibilities
  • Delivers tasks relating to updating Customer Care Account Service Managers in line with process and ensuring customer SLA delivery service availability quality and continuity assurance
  • Provides support to help maintain solid relations with vendors and partners
  • Assists colleagues to ensure the availability performance and scalability of the network systems and to support the achievement of the network operations strategy

The successful candidate will possess excellent communication skills to exchange ideas and information in a concise and logical way to support the delivery of end to end Customer Service assurance with focus on high availability minimum restoration times and customer management.

Benefits
  • We offer a motivating and inclusive workplace in which talent is truly recognised and rewarded
  • We actively encourage everyone to consider becoming a part of our journey
About Us

We are a leading Telecommunications company in Europe and Africa continuously investing in new technologies to improve the lives of millions of customers businesses and people around the world creating a better future for everyone.

We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices recognising and celebrating the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination.

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