
Senior Director of Platform Innovation
1 week ago
Platform Engineering Visionary
A seasoned Senior Director of Platform Engineering is sought to lead the Platform Engineering function and Advanced Resolution Team. This role ensures reliability, scalability, and efficiency across our infrastructure and CI/CD pipelines while managing a high-performing team of leaders and senior engineers responsible for advanced troubleshooting and critical incident resolution.
About the Role
- Platform Engineering Leadership:
- Develop and execute the strategic vision for the Platform Engineering organization, aligning with business goals and engineering best practices.
- Create internal developer platforms (IDPs) and infrastructure components that accelerate development, reduce cognitive load on application teams, and improve reliability.
- Cultivate platform-as-a-product thinking — driving adoption, ease of use, and measurable business value.
- Oversee design, development, and support of CI/CD, container orchestration (e.g., Kubernetes), observability, service mesh, and cloud-native infrastructure.
- Foster collaboration with application teams, SRE, security, and DevOps to promote a consistent, automated, and secure developer experience.
- Advanced Resolution & Incident Response:
- Lead a specialized, cross-functional Advanced Resolution Team (ART) tasked with deep system troubleshooting, root cause analysis, and recovery during high-severity incidents.
- Establish proactive monitoring, anomaly detection, and response strategies to prevent recurrence and reduce mean time to resolution (MTTR).
- Serve as a technical escalation point for complex issues across infrastructure, networking, platform services, and application runtimes.
- Partner with InfoSec and compliance teams on platform hardening, audit readiness, and incident forensics when required.
- Team Building & Leadership:
- Hire, mentor, and grow a high-caliber team of platform engineers and incident response experts.
- Nurture a culture of innovation, continuous improvement, operational excellence, and accountability.
- Drive cross-functional collaboration with product, architecture, engineering, and operations teams to align on priorities and deliver outcomes.
Key Requirements
- 17+ years of experience in software engineering, infrastructure engineering, or platform engineering, with at least 5 years in a leadership role at Director level or above.
- Proven experience leading Platform Engineering functions including build systems, infrastructure automation, service discovery, secrets management, and developer tooling.
- Experience with Kubernetes, containerization, service mesh (e.g., Istio, Linkerd), Terraform, CI/CD pipelines (e.g., Argo, Jenkins, GitHub Actions), and cloud platforms (AWS, GCP, Azure).
- Demonstrated success leading advanced troubleshooting or Site Reliability Engineering (SRE) teams during critical outages or complex technical escalations.
- Deep understanding of distributed systems, observability, performance optimization, and incident command practices.
- Excellent communication, leadership, and stakeholder management skills.
- Bachelor's degree in Computer Science, Information Technology, or a related field, and/or equivalent military experience.
PREFERRED QUALIFICATIONS
- Experience working in regulated industries with a strong focus on compliance, observability, and resilience.
- Familiarity with internal developer portals and platform-as-a-product adoption models.
- Certifications such as PMP, PRINCE2, ITIL, or equivalent program management certification.
- Strong problem-solving skills and a proactive approach to mitigating risks.
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