Logistics Director for Direct-to-Consumer Operations

2 weeks ago


Mumbai, Maharashtra, India Marico Limited Full time

About the Role

We are seeking a seasoned Logistics Director to lead our Direct-to-Consumer (DTC) operations. As a key member of our team, you will be responsible for planning and ensuring stock availability at our DTC warehouse.

Key Responsibilities

  • Supply Chain Planning: Develop and implement effective supply chain strategies to meet DTC customer needs, ensuring timely and accurate delivery of products.
  • MIS Creation and Circulation: Design and maintain a robust Management Information System (MIS) to track stock levels, freshness, and reconciliation at the DTC warehouse.
  • Stock Freshness Tracking and Reconciliation: Monitor and analyze stock data to ensure optimal inventory levels, preventing stockouts and overstocking.
  • Problem-Solving for Consumers: Collaborate with the Marico Consumer cell team to resolve customer complaints, working closely with production and supply planning teams to address stock requirements for DTC.
  • Stakeholder Management: Foster strong relationships with DTC warehouse, Unicommerce, website/tech/IT teams to ensure seamless operations and efficient communication.

Requirements and Qualifications

  • A minimum of 1 year of experience in supply chain/customer service with a DTC brand.
  • At least 2 years of overall experience in supply planning (GT or MT or ECOM or DTC).
  • Understanding of DTC supply chain and all stakeholders involved.
  • Familiarity with Unicommerce, Prozo, ithink, and shiprocket is an added advantage.
  • Behavioral traits: strong bias for action, customer orientation, process-driven, passionate about work, good communication skills, and good networking skills.

Deliverables and Performance Metrics

  • Serve as a strategic partner to drive business growth through efficient supply chain management.
  • Develop and execute plans to improve stock freshness, reduce waste, and increase customer satisfaction.
  • Monitor and analyze key performance indicators (KPIs) to measure supply chain effectiveness.

Competitive Salary and Benefits

Rs. 12,00,000 - Rs. 15,00,000 per annum (dependent on qualifications and experience). Additional benefits include medical insurance, retirement plan, and opportunities for professional growth and development.



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