Logistics Director for Direct-to-Consumer Operations
2 weeks ago
About the Role
We are seeking a seasoned Logistics Director to lead our Direct-to-Consumer (DTC) operations. As a key member of our team, you will be responsible for planning and ensuring stock availability at our DTC warehouse.
Key Responsibilities
- Supply Chain Planning: Develop and implement effective supply chain strategies to meet DTC customer needs, ensuring timely and accurate delivery of products.
- MIS Creation and Circulation: Design and maintain a robust Management Information System (MIS) to track stock levels, freshness, and reconciliation at the DTC warehouse.
- Stock Freshness Tracking and Reconciliation: Monitor and analyze stock data to ensure optimal inventory levels, preventing stockouts and overstocking.
- Problem-Solving for Consumers: Collaborate with the Marico Consumer cell team to resolve customer complaints, working closely with production and supply planning teams to address stock requirements for DTC.
- Stakeholder Management: Foster strong relationships with DTC warehouse, Unicommerce, website/tech/IT teams to ensure seamless operations and efficient communication.
Requirements and Qualifications
- A minimum of 1 year of experience in supply chain/customer service with a DTC brand.
- At least 2 years of overall experience in supply planning (GT or MT or ECOM or DTC).
- Understanding of DTC supply chain and all stakeholders involved.
- Familiarity with Unicommerce, Prozo, ithink, and shiprocket is an added advantage.
- Behavioral traits: strong bias for action, customer orientation, process-driven, passionate about work, good communication skills, and good networking skills.
Deliverables and Performance Metrics
- Serve as a strategic partner to drive business growth through efficient supply chain management.
- Develop and execute plans to improve stock freshness, reduce waste, and increase customer satisfaction.
- Monitor and analyze key performance indicators (KPIs) to measure supply chain effectiveness.
Competitive Salary and Benefits
Rs. 12,00,000 - Rs. 15,00,000 per annum (dependent on qualifications and experience). Additional benefits include medical insurance, retirement plan, and opportunities for professional growth and development.
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