Digital Banking Expert

6 days ago


Kolkata, West Bengal, India beBeeRelationship Full time
Customer Relationship Manager

Job Description:

We are seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers.

Main Responsibilities:

  • To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience
  • Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer
  • To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/needs, while keeping a 'window' to talk to the bank whenever customer needs.
  • Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.
  • So that the RM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services thereby ensuring that the RM also achieves the key performance parameters set

Qualifications:

  • Category: Any Bachelor's Degree
  • Full Time Graduation Mandatory

About Us:

We value our employees and strive to create a positive work environment that promotes professional growth and development.

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this position.



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