Customer Service Liaison

6 days ago

Delhi Bengaluru Bangalore, India beBeeCustomerSupport Full time ₹ 15,00,000 - ₹ 28,00,000
Job Overview

We are seeking a highly skilled and dedicated professional to join our team as a Customer Support Specialist.

Key Responsibilities:
  • Deliver exceptional customer support via various communication channels, including phone, email, and live chat.
  • Utilize outstanding written and verbal communication skills to engage with customers and resolve their inquiries in a timely and efficient manner.
  • Maintain a customer-centric mindset by continually striving to improve service delivery and meet customer expectations.
  • Identify and resolve customer issues promptly, ensuring minimal disruption to business operations.
  • Work collaboratively with internal teams to share knowledge, best practices, and lessons learned.
Required Skills and Qualifications:
  • Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Proven problem-solving and analytical skills, with the ability to think critically and outside the box.
  • Strong interpersonal and teamwork skills, with the ability to work effectively in a fast-paced environment.
  • Ability to learn and adapt quickly, with a strong desire to continuously improve and expand skill sets.
  • Highly organized and detail-oriented, with excellent time management and prioritization skills.
Benefits:

Our company offers a competitive compensation package, comprehensive benefits, and opportunities for growth and development. As a valued member of our team, you will have access to ongoing training and education, enabling you to stay up-to-date with industry trends and best practices.

Other Requirements:

As a Customer Support Specialist, you will be required to maintain confidentiality and handle sensitive customer information discreetly. Additionally, you will be expected to adhere to all company policies and procedures, as well as relevant laws and regulations.

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