Payment Solutions Expert

16 hours ago

Rajahmundry, Andhra Pradesh, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,25,00,000
Job Title:

Senior L2 Operations Engineer

Role Overview:

We are seeking a highly experienced Senior L2 Operations Engineer to join our team, focusing on payment solutions with expertise in platforms like Fiserv Enterprise Payments Platform and ACI Universal Payments Framework.

This critical role demands a strong foundation in the BFSI Payments Domain and proficiency in technologies such as Java, AWS Cloud Platform/Infra, API Engineering, Mainframe, and observability tools.

Key Responsibilities:
  • Act as a subject matter expert in system recovery processes, leveraging technologies for rapid resolution and minimal business impact.
  • Design and implement monitoring, alerting, and logging solutions using Datadog and Splunk, supporting automation/custom integration via Python scripting.
  • Identify risks and implement preventive measures for system stability across distributed and cloud-native environments.
  • Leverage domain expertise in payment protocols (SWIFT, MTS) and regulatory frameworks including SEPA and PCI-DSS.
  • Improve incident response workflows, lead critical incident triage, and drive blameless postmortems, maintaining current documentation.
  • Analyze recurring issues, perform investigations, and collaborate across teams for long-term fixes and resiliency strategies.
  • Develop automation scripts (Python, Bash, PowerShell) for routine tasks, health checks, and self-healing mechanisms to reduce manual intervention.
  • Collaborate with Engineering, DevOps, and Business stakeholders to align operations with business goals and coordinate production readiness.

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