Gaming Operations Manager

24 hours ago


Dindigul, Tamil Nadu, India beBeeGaming Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

Our organization seeks a skilled Floor Supervisor to oversee the smooth operation of gaming activities. This is a full-time on-site role where you will be responsible for ensuring efficient day-to-day operations, maintaining equipment, and upholding high standards of customer service and safety.

Key Responsibilities:
  • Manage daily floor activities, ensuring all games and attractions are operational and well-maintained.
  • Supervise staff during shifts, providing guidance and support as needed.
  • Monitor customer flow and manage waiting times to provide an optimal guest experience.
  • Ensure all equipment is properly maintained and reported as needed.
  • Assist with stock management for consumables and supplies.
  • Provide exceptional customer service, handling escalated concerns and resolving issues promptly.
  • Educate customers about games, rules, and promotions.
  • Maintain cleanliness and safety standards across the gaming zone.
  • Monitor and analyze guest feedback to suggest improvements to management.
Requirements:
  • Minimum 1–3 years of experience in hospitality, entertainment, or gaming industry.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving abilities.
  • Customer-oriented with a proactive attitude.


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