System Performance Expert

We are seeking a highly skilled and proactive SRE Engineer to join our team.

This position requires a strong blend of software engineering expertise, operational acumen, and a deep commitment to automation and continuous improvement.

You will contribute to our mission of providing a highly available and efficient platform for our users.

• Design and implement highly available and scalable systems, ensuring the reliability and performance of our website or application.
• Collaborate with cross-functional teams to define and establish Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for critical systems.
• Monitor systems and applications proactively, identifying and resolving any performance bottlenecks or availability issues before they impact users.
• Develop and maintain robust monitoring tools, alerts, and dashboards to provide comprehensive visibility into system health and performance.
• Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents, fostering a culture of learning.
• Automate repetitive tasks and processes to improve operational efficiency, reduce manual intervention, and increase system reliability.
• Create and maintain clear, comprehensive documentation for system architecture, configurations, and troubleshooting procedures.
• Perform capacity planning and resource allocation to ensure optimal system performance and scalability for future growth.
• Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability, performance, and operational standards.
• Stay up to date with industry best practices, new technologies, and emerging trends in Site Reliability Engineering (SRE).

• Strong knowledge of Linux/Unix systems and command-line tools.
• Proficiency in scripting languages such as Python, Shell, or Perl.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
• Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
• Expertise in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk (Optional - But Good to Know).
• Experience with Citrix technologies such as XenApp, XenDesktop, and NetScaler.
• Ability to support the administration and engineering of the Citrix environment.
• Experience working with Citrix Provisioning Server, SQL Database, and Citrix License Server.
• Experienced knowledge of virtualization technologies such as VMware or Hyper-V.
• Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
• Terraform basic syntax and GitLab CI/CD configuration, pipelines, jobs.
• Cloud resources provisioning and configuration through CLI/API.
• Understanding of how to do basic queries in logs tools for general questions.
• Operating system (Linux) configuration, package management, startup, and troubleshooting.
• Block and object storage configuration.
• Networking VPCs, proxies, and other network-related topics.

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Proven experience as a Site Reliability Engineer or a similar role.
• Solid understanding of software development methodologies and DevOps principles.
• Experience with agile and iterative development processes.
• Certification in relevant technologies or frameworks is a plus (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator).
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Experience with source control systems such as Git or SVN.
• Knowledge of security best practices and experience implementing security measures in a production environment.
• Ability to work independently and handle multiple projects and priorities simultaneously.
• Strong analytical and problem-solving skills, with a focus on continuous improvement and automation.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Strong attention to detail and ability to work in a fast-paced, dynamic environment.

Additional information: Please contact us for more details.