Customer Support Coordinator Intern

2 weeks ago

Ghaziabad, Uttar Pradesh, India beBeeCandidateManagement Full time ₹ 16,00,000 - ₹ 35,00,000
Job Role and Responsibilities

The primary focus of this internship is to support customer success by managing candidate communications, verifying documentation, and ensuring professional interactions. Key responsibilities include handling inquiries, reviewing documentation requirements, educating candidates on the process, and documenting interactions for trend analysis.

Candidates will work collaboratively with cross-functional teams to address candidate needs and maintain support documentation. Additionally, they will handle level 1 escalations, requiring a solid understanding of processes.

Requirements and Skills
  • Strong written and verbal communication skills are essential for effective collaboration with stakeholders.
  • Beyond basic customer support experience, candidates should have a solid foundation in candidate management principles.
  • Able to work independently as well as part of a team, prioritizing tasks efficiently and maintaining attention to detail.
Benefits and Opportunities

This role offers several benefits and opportunities for growth and development:

  • Health Insurance: ₹4 lakhs sum insured for self, children, and spouse.
  • Unlimited free tele-doctor consultations.
  • Remote work setup: ₹10,000 (use as desired).
  • Earn EngageWith points for recognitions and redeem rewards.

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