
Chief Operations Director
2 weeks ago
Job Title: Program Manager
The Role of a Program Manager
- A Program Manager leads Smart City ERP initiatives, focusing on Property Tax and Water modules. This involves overseeing the full project lifecycle, from requirement gathering to go-live, while coordinating with multiple stakeholders and ensuring timely delivery.
Key Responsibilities:
- Drive requirement analysis and prepare detailed specifications (SRS, BRD, FRD).
- Explain workflows and technical details to the development team.
- Plan tasks, allocate resources, and monitor progress against timelines.
- Manage changes, client feedback, and integration with third-party systems.
- Oversee data migration, testing, UAT, and go-live readiness.
- Train end-users and provide post-implementation support.
- Ensure compliance with quality management standards and improve processes.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 7–10 years' experience, including 2–4 years in e-Governance or Smart City ERP projects.
- Project Management Professional (PMP) certification is preferred.
- Strong leadership, coordination, and communication skills.
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