Senior Software Quality Assurance Engineer

Job Opportunity: Senior Quality Test Engineer

The role of a Senior Quality Test Engineer is crucial in ensuring the delivery of high-quality software products and services on time, on budget, and to specification. As a Senior Quality Test Engineer, you will be responsible for innovating process improvements that enable efficient delivery and maintenance with consistent direction.

• Innovate process improvements that enable efficient delivery and maintenance with consistent direction.
• Research available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance testing capabilities and product quality.
• Identify areas for cooperation with other teams to improve overall quality and, with peers or others, implement initiatives improving testing capability and efficiency.
• Configure, maintain, and/or administer testing tools or environments.
• Develop and execute automated and performance testing for assigned projects to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification.
• Interact with Product Management, Project Management, Engineering, and Operations teams to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• Plan and execute automated and performance tests working with QA/Testing staff, project managers, technical leads, and subject matter experts.
• Report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• Ensure that testing addresses requirements as agreed with other stakeholders.
• Research available tools and participate in initiatives to implement those that will cost-effectively enhance testing capabilities and product quality.
• Identify opportunities to apply existing automation or other tools to meet testing needs.
• Research and identify root causes of performance issues in partnership with architects, developers, and network and system engineers.
• Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization.
• Conduct project reviews, ensuring review criteria are defined, and implementing procedures for ensuring quality control of project deliverables.
• Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting.
• Lead or participate in continuous improvement initiatives and implementation of best practices.
• Maintain framework for record retention in order to support internal and external IT audits.
• Work across teams to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Identify areas for improvement and, with leadership, peers, or others, implement initiatives improving overall capability and efficiency.
• Ensure results of root cause analyses are addressed.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.

We are looking for candidates with the following qualifications:

• 3+ years of Quality Test Engineering experience
• 3+ years of automation experience testing Salesforce.com applications
• Bachelor's degree in Computer Science, Engineering or a related field (or equivalent work experience)

Technical Skills:

• Strong knowledge of Copado Robotic Testing (CRT) or Copado CI/CD pipelines
• Experience developing automated tests using Selenium WebDriver and/or Playwright
• Proficiency in test strategy, automation frameworks and version control
• Working knowledge of APIs, Salesforce data models and SOQL
• ISTQB, Copado Robotic Testing or Salesforce certifications
• Familiarity with CPQ testing, Visualforce, LWC (Lightning Web Components) and Apex
• Prior involvement in Agile/Scrum delivery models
• Strong analytical skills and a test-to-break mindset
• Strong understanding of QA methodologies
• Strong knowledge of process improvement
• Strong knowledge of the software development process
• Advanced written and verbal communication skills
• Experienced QA testing skills
• Ability to develop and execute complex automated and performance testing
• Understanding of industry trends
• Strong research skills (tools/root cause analysis)
• Exhibits innovative approaches to process improvement
• Strong written and oral communication
• Administration of testing tools/environments