Program Manager for Efficiency and Effectiveness
7 days ago
We are seeking an experienced Program Manager for Efficiency and Effectiveness to join our Trustworthy Shopping Experience (TSE) team at Amazon. As a Program Manager, you will be responsible for leading initiatives that transform operations and enhance seller and buyer experience. You will work closely with cross-functional teams to drive process improvements, eliminate defects, and waste, and implement innovative solutions to minimize friction for sellers.
Key Responsibilities:
- Lead and drive process improvements to achieve short-term wins and long-term benefits.
- Collaborate with operations, program, product, and policy teams to improve manual decision quality.
- Work with the Tools team to implement Human-In-The-Loop Initiative for TSE.
- Design and develop new Ops metrics to reflect efficiency and effectiveness.
- Perform quantitative analysis of key process indicators to identify opportunities for process improvement.
Requirements:
* 2+ years of program or project management experience
What We Offer:
At Amazon, we offer a dynamic work environment, competitive salary, and comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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