
Operations Director
2 days ago
An experienced Area Operations Manager is required to oversee a cluster/region of properties, each with multiple keys.
Key Responsibilities:- Implement company standards and procedures within the region.
- Ensure high service quality experience for guests across all departments.
- Manage operational performance and minimize costs through efficient strategies.
- Supervise timely property launches and ensure operational readiness.
- Enhance guest satisfaction by addressing escalations and implementing service improvements.
- Work with internal teams and industry professionals to stay updated on trends and best practices.
- Bachelor's or Master's degree in hospitality/hotel management.
- Min. 6 years of experience in the hospitality industry, preferably in managing multiple properties or regions.
- Proven track record of scaling teams, managing diverse operations, and working in a fast-paced environment.
- Excellent analytical, communication, interpersonal, and time-management skills.
- Fluency in English is mandatory.
- Willingness to travel and manage properties across various locations.
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Operations Director
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