Director of Operational Excellence

4 days ago

Jamnagar, Gujarat, India beBeeOperations Full time ₹ 18,00,000 - ₹ 22,00,000
Operations Director

The Operations Director plays a pivotal role in driving the success of our organization by effectively managing and optimizing day-to-day office operations. This position requires a deep understanding of various office functions, including HR, Admin, Finance, Projects, Procurement, and Support Teams.

Key Responsibilities:

  • Office Operations Management: Oversee daily office operations to ensure smooth functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
  • Interdepartmental Coordination: Align work between different verticals to ensure seamless workflows, track cross-functional tasks, identify roadblocks, and resolve them promptly.
  • Process Optimization: Develop and implement standard operating procedures (SOPs) for all office functions, standardize document control, filing systems, and reporting formats.
  • Monitoring & Reporting: Review daily, weekly, and monthly reports from all departments, prepare consolidated dashboards and updates for senior management.
  • Team Oversight & Task Allocation: Allocate and monitor tasks to department heads or coordinators, follow up on deadlines, pending work, and escalated issues.
  • Compliance, Discipline & Office Policies: Ensure adherence to company policies, rules, and internal guidelines, maintain discipline, attendance, and punctuality within the office.
  • Communication & Escalation Handling: Act as the central point of communication between departments and top management, handle operational escalations, and resolve them promptly.

Requirements:

  • Bachelor's or Master's Degree in Business Administration, Operations, or related field.
  • 8–12 years of experience in office operations, administration, or general management.
  • Strong multitasking, coordination, decision-making, and organizational skills.
  • Technical Knowledge: Basic understanding of HR, Admin, Procurement, Finance, and Project Coordination.
  • Software Skills: MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.).

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