
Senior Customer Service Professional
1 week ago
As a valued member of our team, you will play a pivotal role in delivering exceptional customer service through inbound calls.
- Attend inbound calls from customers and process queries to their satisfaction.
- Identify and convert opportunities for cross-selling banking products on customer calls.
- Ensure quality communication and customer servicing within established productivity and service benchmarks.
- Delight customers and provide consistent service experience, including timely resolution of customer queries and issues.
The ideal candidate will possess a graduate degree and 1-2 years of experience in customer service, with a strong understanding of the call center industry. Excellent communication skills, both verbal and written, are essential, as well as flexibility to work varied shifts.
A confident and willing-to-learn individual with a flair for knowledge is required, along with an upbeat and positive can-do attitude. The ability to establish rapport quickly with peers, managers, and customers is also crucial.
Key responsibilities include:
- Managing customer relationships and resolving issues in a professional manner.
- Providing accurate information and product solutions to customers.
- Working collaboratively with internal teams to achieve business objectives.
- Staying up-to-date with industry developments and best practices in customer service.
Our team is dedicated to delivering outstanding customer experiences and exceeding customer expectations. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 8,00,000Job Title: Customer Support ProfessionalWe are looking for a highly skilled and dedicated customer support professional to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.About the Role:Respond to customer inquiries in a timely and professional manner...
-
Senior Marketing Professional
1 week ago
Thāne, Maharashtra, India beBeeMarketing Full time ₹ 24,00,000 - ₹ 40,00,000Key Role SummaryAs a skilled Marketing professional, you will play a pivotal role in promoting hospital services and building strategic relationships with key stakeholders.Key Responsibilities:Develop and maintain a network of doctor referrals to drive patient growth.Engage with corporate clients to promote hospital services and increase brand...
-
Customer Service Professional
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000Key Responsibilities:Verify the accuracy and completeness of new ordersProcess new orders through a web-based systemRespond to customer inquiries in a clear and concise mannerEnsure high levels of service quality and precisionPlace orders with partners using a web-based order processing systemMonitor order status and take necessary actionsMaintain accurate...
-
Senior Customer Advocate
1 week ago
Thāne, Maharashtra, India beBeeCustomerCentricity Full time ₹ 8,00,000 - ₹ 15,00,000Job Opportunity: Customer Service Representative for Relationship Banking GroupWe are seeking a skilled professional to fill the position of Customer Service Representative within our Relationship Banking Group. This role requires an individual with exceptional communication skills and a customer-centric approach.
-
Customer Service Expert
1 week ago
Thāne, Maharashtra, India beBeeService Full time ₹ 6,00,000 - ₹ 10,00,000Customer Service ExpertiseAbout this roleWe are dedicated to delivering exceptional customer experiences through prompt, accurate, and effective assistance across phone, email, and chat channels.As a Customer Service Expert, you will be the primary point of contact for our clients, providing timely and professional support to resolve their queries and...
-
Customer Care Executive
2 weeks ago
Thāne, Maharashtra, India Jeevan Ambulance Service Full time ₹ 15,000 - ₹ 20,00,000 per yearAnswering calls and responding to inquiries promptly.Provide accurate and relevant information regarding ambulance service availability, charges, procedures, and other related inquiries.Assist customers with emergency and non-emergency ambulance bookings, ensuring clear communication and accurate information.Address and resolve any customer complaints or...
-
Customer Service Ambassador
2 weeks ago
Thāne, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Delivering Exceptional Customer Experiences">We are seeking a skilled professional to join our team as a customer service representative. As a key member of our organization, you will be responsible for providing timely and effective support to customers via various communication channels.">Key Responsibilities:">">Provide exceptional support to customers...
-
Customer Service Representative
7 days ago
Thāne, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 6,00,000Job Title: Customer Support AssociateJob Description:We are seeking a diligent and customer-focused professional to fill the role of Customer Support Associate. The ideal candidate will be responsible for delivering exceptional customer service, resolving inquiries, and ensuring overall customer satisfaction.The selected individual will manage customer...
-
Customer Service Representative
3 days ago
Thāne, Maharashtra, India Fusion CX Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs, ensuring that every interaction is meaningful and memorable. We serve various sectors, including BFSI, Healthcare and Life Sciences, High...
-
Customer Service Representative
2 weeks ago
Thāne, Maharashtra, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 24,00,000Job Title: Customer Service Representative">About the Role:We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.The successful candidate will be responsible for handling inbound customer calls, responding to queries in a professional manner, and providing excellent service over phone and...