Program Manager
2 days ago
We are seeking an experienced Program Manager to lead our Supply Chain Execution team in Amazon, India. This role involves driving critical decisions with cross-functional teams and senior leadership, and requires strong program management skills along with the ability to drive data-driven discussions.
Company OverviewAmazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform.
About the RoleThe S&OP manager is a highly visible and critical role in Amazon from driving ownership, earning trust of stakeholders to delivering results. This position involves regular communication with Operation Teams, senior management, Tech teams, and project sponsors on status, risks, and change control.
Responsibilities- Process Development: Set up robust processes to drive forecasting accuracy with an objective to minimize cost and maximize customer experience.
- S&OP Cycles: Lead daily, weekly, and monthly S&OP cycles with operational stakeholders.
- Insight Generation: Provide actionable insights into current delivery performance and improvements avenues.
- Business Growth: Support the business growth in constrained environments with frugal and innovative solutions.
- Scalability: Make existing processes scalable by identifying and implementing available tools/automation.
- Best Practices: Rollout best practices from other geographies and standardization of tools and processes to minimize end-to-end supply chain losses.
- Decision Making: Utilize exceptional problem-solving and communication skills to influence business, operations, and technical audiences. Program manage and drive decision making across cross-functional teams and senior leadership.
- BASIC QUALIFICATIONS:
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership - PREFERRED QUALIFICATIONS:
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field
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