Senior Technical Specialist

2 weeks ago

Pune, Maharashtra, India beBeeCloud Full time € 1,00,000 - € 1,20,000

As a skilled technical specialist, you will play a vital role in ensuring the stability and performance of multiple business-critical applications.

Job Description

You will act as a bridge between end users, support teams, and engineering teams, ensuring timely resolution of incidents and proactive issue management.

Key Responsibilities:

  • Diagnose and resolve complex technical issues escalated from lower support levels, including in-depth analysis of existing processes and system landscapes.
  • Analyze system logs, perform root cause analysis, and implement long-term solutions to prevent recurrence.
  • Serve as a Subject Matter Expert (SME) for assigned applications, systems, or products, ensuring deep functional and technical understanding.

Requirements:

  • Technical Issue Resolution: At least 9+ years of experience diagnosing and resolving complex technical issues escalated from lower support levels.
  • System Monitoring and Analysis: Analyze system logs, monitor system health using tools, conduct root cause analysis, and implement solutions.

Candidates with strong analytical and conceptual thinking abilities, excellent communication skills, and experience in cloud platforms are encouraged to apply. This is an opportunity to grow your career in a dynamic and innovative environment.

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