Senior Technical Support Specialist

14 hours ago


Pune, Maharashtra, India beBeeTechnical Full time ₹ 90,00,000 - ₹ 1,20,00,000

Overview

We are seeking a highly skilled Senior Technical Support Specialist to join our team.

This is a senior-level position that requires strong technical expertise and excellent communication skills.

The successful candidate will be responsible for providing expert-level technical support to internal customers via phone, email, and chat.

They will troubleshoot and resolve complex technical issues involving hardware, software, networking, and enterprise applications.

Additionally, they will document all activities with precision and completeness and mentor junior agents by sharing best practices and knowledge resources.

Requirements
  • At least 3 years of experience in technical support or service desk environment.
  • Strong understanding of Windows operating systems and end-user hardware.
  • Proficient with Microsoft 365 (Outlook, Teams, Excel, SharePoint) and remote troubleshooting tools.
Preferred Qualifications
  • Experience using ServiceDesk Plus, ServiceNow, or other ITSM platforms.
  • Familiarity with scripting, log analysis, or endpoint management tools.
Work Environment & Shift Expectations
  • Must be available for rotational shifts covering 24x7 operations.
  • Comfortable in a fast-paced, high-volume support environment.


  • Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,50,000 - ₹ 12,10,000

    Job Title:Technical Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via phone, chat, or email.You will work closely with internal teams to resolve complex technical...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 21,400 - ₹ 3,24,000

    Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist. As part of our IT department, you will play a key role in providing first-level technical support for desktops, laptops, and peripherals.


  • Pune, Maharashtra, India beBeeProblem Full time

    Product Support SpecialistWe are seeking a Product Support Specialist to provide timely and effective support for our web-based products and their associated cloud or on-premises infrastructure.Key ResponsibilitiesProvide technical support to end users through phone, email, and web-based tools, ensuring a high level of customer satisfaction.Troubleshoot and...


  • Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob Description\ We are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for monitoring the infrastructure of our systems, identifying and resolving technical issues, and providing excellent customer service.\ You will work closely with our internal...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team.This role is ideal for individuals who possess excellent communication skills, a strong passion for IT support, and the ability to deliver top-notch user experience.The successful candidate will be responsible for providing...


  • Pune, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    About this roleThis is a unique opportunity to join our organization as a Senior Technical Support Specialist. As a key member of our team, you will be responsible for providing high-quality technical assistance and support to our customers.Your primary focus will be on diagnosing and resolving issues related to cloud applications, ensuring timely and...


  • Pune, Maharashtra, India Paksha Kitchen Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionPaksha Kitchen Pvt. Ltd. is India's leading multi-brand cloud kitchen company, offering innovative food concepts like premium event catering, authentic regional thalis, traditional biryanis, Indian street food, and more. The company blends technology, standardized processes, and culinary research to deliver high-quality food solutions...


  • Pune, Maharashtra, India beBeeMaintenance Full time ₹ 4,00,000 - ₹ 8,00,000

    A career as a Technical Support Specialist at Aster Medcity offers the opportunity to embark on a rewarding journey with our dynamic team.The role involves performing routine maintenance and repair of equipment, ensuring its proper functioning through regular inspections and tests.Troubleshooting technical issues and resolving them efficiently is also an...


  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 18,00,000

    Job SummaryWe are seeking a dedicated and customer-focused technical support specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The ideal candidate will work closely with infrastructure, security, and application teams...


  • Pune, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Senior Technical SpecialistWe are seeking an accomplished Senior Technical Specialist to join our organization. As a key member of our team, you will be responsible for the end-to-end implementation of new MES products in line with business needs.The ideal candidate will possess a strong technical background and excellent communication skills....