Audit Expert

7 days ago

Alleppey, Kerala, India beBeeQuality Full time ₹ 40,00,000 - ₹ 50,00,000
Job Title: Quality Assurance Associate

The Quality Assurance Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist.

  • Collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.
  • Audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources, at a set frequency as defined by the business.
  • Ensure random audits, at least twice or thrice per month, to check documentation around the BK Claimants.
  • Perform random sample checks on the communication sent/received to/from Trustees
  • Accurately review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
  • Build up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials. Setup weekly connect with business for TNI in collaboration with trainers for SOP updates & PKT requirements.
  • Create weekly/monthly reports for the audits performed on the set frequency and report out to supervisor and business with requisite analytics & inferences.
Required Skills:
  • Bachelor's degree in any field (preferably in Law/ BBA or commerce).
  • 2 - 4 Years of experience in a US-based multinational corporation.
  • Project management experience or certifications are highly desirable.
  • ISO 9001 onwards any such certification is preferable.
  • Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
  • Strong data analysis capabilities, with an eye for detail to identify errors.
  • Exceptional written and verbal communication skills, with the ability to derive insights from information provided.
  • Analytical problem-solving skills for addressing complex issues.
  • Basic understanding of tools and techniques such as CAPA, RCA, FMEA, SPC & 7 QC tools.
Preferred Knowledge:
  • Familiarity with US legal laws or bankruptcy processes is an advantage.
  • Experience in operations or business analysis

Apply your expertise in quality assurance to drive excellence in our organization. Develop and maintain comprehensive audit plans to ensure adherence to quality standards and regulatory requirements. Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements. Stay up-to-date with industry trends and best practices to drive continuous improvement. We value teamwork, open communication, and innovative thinking. If you share these values and possess a passion for quality assurance, we invite you to join us in this dynamic and rewarding opportunity.

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