Residential Operations Manager

1 week ago


Bengaluru, Karnataka, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 14,50,000
Job Overview

This is an exceptional opportunity to work in a luxurious serviced apartment located in the heart of Hiranandani Gardens, Powai, Mumbai. The property boasts 5-star hotel level amenities and services combined with modern, upscale home-like set-up.

Key Responsibilities
  • Day-to-day operations management: Front Desk duties, check-ins/outs, billing, Answer phone calls, emails, respond to inquiries
  • Ensure Front Desk functions without errors, identify if any lapses and rectify in real time
  • Administering front office functions on a daily basis
  • Implementation, continuous review, continuous improvement (kaizen)
  • Perform tasks as required in case of absence or peak workload.
  • Oversee billing, recovery, track invoices and payments
  • Monitor and oversee all guest services on a daily basis
  • Identify critical guests, VIP arrivals, meet and greet, attend guests as necessary
Requirements
  • Graduate / Post Graduate preferably into hotel management
  • Must have worked in 4/5 star hotels in similar role for at least more than 3-4 years


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