
Operations Director
1 week ago
We are seeking an experienced professional to lead our production operations across a network of co-manufacturing partners. This role is pivotal to ensuring seamless execution, cost efficiency, and consistent quality delivery in a fast-growing FMCG environment.
The ideal candidate will have strong domain knowledge of food production and co-manufacturing conversion cost models, with proven experience in production planning, shop floor execution, and performance monitoring.
Familiarity with food safety, quality audits, and statutory compliance requirements is also essential. Additionally, the candidate should be process-oriented with a continuous improvement mindset, an analytical thinker with attention to detail, and possess strong people leadership, communication, and stakeholder management skills.
This role requires ability to manage ambiguity, scale complexity, and deliver under pressure. The successful candidate will have 8-12 years of experience in FMCG/Food Manufacturing, preferably with hands-on experience managing production and quality at external co-manufacturing setups.
Key Responsibilities:
- Manage end-to-end production operations across all co-manufacturing units pan India.
- Conduct daily/weekly reviews with internal teams and co-man partners to monitor progress, flag risks, and drive accountability.
- Ensure on-time dispatch of finished goods (FG) aligned to demand plans and customer requirements.
- Lead weekly/monthly production planning aligned to sales forecasts and capacity availability.
- Collaborate with the Procurement team for RM/PM availability and capacity scheduling.
- Represent production in EOS/L10 weekly meetings to align goals and report operational performance.
- Ensure adherence to SOPs and quality standards across all production units.
- Conduct monthly cycle count for RM, PM, and FG inventory at co-manufacturers; review and validate monthly stock reports.
- Drive RCA and CAPA for process deviations and implement preventive controls.
- Ensure complete documentation of production batches, checklists, and reporting formats as per regulatory and internal requirements.
- Collaborate with design, marketing, and procurement teams to review and finalize packaging artworks from a manufacturability and compliance lens.
- Drive continuous improvement in production processes, line efficiency, changeover time, wastages and material yields.
- Support strategic initiatives like capacity expansion, SKU rationalization, or alternate vendor onboarding.
- Implement best practices to scale operations with agility while maintaining cost and quality benchmarks.
- Act as the single point of contact for internal stakeholders and external co-man partners on all production, compliance and accounting matters.
- Facilitate proactive communication to ensure alignment between demand, production, supply chain, and procurement teams.
Required Skills & Qualifications:
- Strong domain knowledge of FMCG food production and co-manufacturing conversion cost models.
- Proven experience in production planning, shop floor execution, and performance monitoring.
- Familiarity with food safety, quality audits, and statutory compliance requirements.
- Process-oriented with a continuous improvement mindset.
- Analytical thinker with attention to detail.
- Strong people leadership, communication, and stakeholder management skills.
- Ability to manage ambiguity, scale complexity, and deliver under pressure.
Location: A mix of office time and travel to manufacturing sites.
Reporting To: Head of Operations.
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