Public Sector Transformation Expert

9 hours ago

Kolkata, West Bengal, India beBeeTransformation Full time ₹ 20,00,000 - ₹ 25,00,000
Senior Associate Position

In this role, you will have the opportunity to work on government projects that focus on digital transformation. You will lead end-to-end analysis of existing departmental processes, workflows, and service delivery models within government setups.

Key Responsibilities
  • Drive detailed As-Is and To-Be process mapping, identifying high-impact opportunities for process simplification, automation, and digitization.
  • Design and oversee the implementation of Business Process Reengineering (BPR) strategies aligned with national e-Governance goals and standards.
  • Guide cross-functional teams to convert reengineering outcomes into functional and system-level specifications.
  • Facilitate stakeholder consultations, department workshops, and user interviews to ensure inclusive and insight-driven process transformation.
  • Develop comprehensive and high-quality documentation including process maps, SOPs, RFP content, and strategic project reports.
Requirements
  • Demonstrated experience in leading BPR initiatives in government or public sector transformation programs.
  • Proficient in preparing As-Is, To-Be process maps, stakeholder reports, SOPs, and strategic presentations.
  • Strong command over process modeling tools such as MS Visio, Lucidchart, ARIS, or equivalent.
  • Deep understanding of digital transformation in public service delivery, e.g., online services, workflow automation, MIS platforms.
Preferred Qualifications
  • Familiarity with national e-Governance initiatives such as NeGP, Digital India, NeSDA, and Mission Mode Projects.
  • Understanding of SeMT PeMT models, policy evaluation, and regulatory impact assessment.
Benefits

This position offers a dynamic and challenging work environment, where you will have the opportunity to make a tangible impact in the real world. You will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

What We Offer
  • A competitive compensation package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.

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