Digital Transformation Leader

4 days ago

Gurgaon, Haryana, India beBeeProduct Full time ₹ 13,43,400 - ₹ 26,86,800
Digital Product Management Role

Job Description: The ECMX team is seeking a highly motivated Senior Associate to lead the transition of the POD communications platform to an in-house POA platform. This role will focus on driving engagement, satisfaction, and revenue through a combination of best-in-class user experience and compelling features and functionality globally.

Key Responsibilities:

  • Plan, design, and manage the letter build phases for all business partner communication needs
  • Lead the requirements phase along with test data supporting driving efficiencies within the current business process and letter authorizing capabilities development and training
  • Collaborate closely with Tech-data teams regarding variable updates and changes
  • Validate test cases with Business and Technology teams on data-related components

Required Skills and Qualifications:

  • Strong experience in Java and/or Business Content Studio module Layout and Style set creation
  • Expertise in creating Business Objects using XSD & BO Management, validating data/variable related inputs provided in Design Brief
  • Good communication skills, a team-player mindset, and ability to work collaboratively
  • Experience with Agile Scrum methodology and certification in Thunderhead or GSN/CSN/GMS process knowledge preferred

Benefits:

  • Competitive base salaries and bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working models with hybrid, onsite, or virtual arrangements depending on the role and business need

About the Role:

This is an exciting opportunity to shape the future of digital product management and customer experience at American Express. If you are passionate about innovation and leadership, we encourage you to apply.

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