Senior Unified Communications Solutions Specialist

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeUnifiedCommunications Full time ₹ 15,00,000 - ₹ 35,00,000
Unified Communications Engineer Role

Drive the development of cutting-edge Unified Communications solutions.

Job Description:

We are seeking a skilled Unified Communications Engineer to join our team. The successful candidate will be responsible for designing, implementing, and troubleshooting complex UC systems.

This includes integrating multiple platforms and technologies to deliver scalable, reliable, and secure communication solutions.

The ideal candidate will have a deep understanding of Unified Communications products, including CUCM, CUC, IM & Presence, and Expressways.

They will also have expertise in SIP trunks, PRIs with carriers, codec negotiation, SIP headers, and call routing logic.

Additionally, experience with advanced IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies is required.

The engineer will work closely with cross-functional teams to ensure seamless integration of UC systems with third-party systems (CRM, ERP, SIP endpoints, SBCs).

Required Skills:
  • UC Architecture & Design: In-depth knowledge of Unified Communications Products and experience in designing and troubleshooting clusters, inter-cluster trunks, and high availability configurations.
  • PSTN Trunking & Interoperability: Expertise in designing and troubleshooting SIP trunks, PRIs with carriers, including codec negotiation, SIP headers, PRIs, and call routing logic.
  • CUBE & Voice Gateway Configurations: Advanced knowledge of IOS gateway setup (MGCP, H.323, SIP), dial peers, DSP resources, and survivability strategies.
  • Analog Devices: Understanding of Analog Devices such as Analog Gateways, Analog Phones, Fax Devices, DTMF & Dial-tone behavior, FXS/FXO Ports.
  • Call Flow Engineering: End-to-end call flow design across multiple platforms (CUCM, Unity, UCCX/UCCE, Expressway).
  • Virtualization & Cloud Migration: Experience in deploying IPT solutions on UCS platforms or migrating to cloud-based collaboration (Webex Calling, Cisco HCS).
  • Integration Expertise: Strong understanding of integrating UC systems with third-party systems (CRM, ERP, SIP endpoints, SBCs).
  • Capacity Planning & Scalability: Ability to forecast growth and design scalable dial plans to manage bandwidth across WAN links.
  • Disaster Recovery & Redundancy: Knowledge of architecting failover strategies, backup systems, and DR testing protocols.
  • Change Control & Governance: Experience in leading change advisory boards, documenting impact assessments, and enforcing configuration standards.
Benefits:

We offer a competitive salary and benefits package, including opportunities for professional growth and development.

Our team is passionate about delivering innovative solutions and making a real impact in the field of Unified Communications.

If you are a motivated and experienced engineer looking for a new challenge, we encourage you to apply.

About Us:

We are a dynamic and growing organization committed to excellence in Unified Communications solutions.

Our team consists of talented professionals who share a passion for innovation and customer satisfaction.

We are dedicated to providing exceptional service and support to our clients.

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