
Digital Security Partnership Specialist
1 week ago
At the forefront of cybersecurity, our mission is to safeguard the digital landscape.
Our company thrives on innovation and disruption, fostering an environment where diverse ideas come together to shape the future of security.
As a Channel Operations Manager, you will be instrumental in supporting the channel partner ecosystem. This involves providing operational assistance to our NextWave partner program, responding to inquiries from channel partners and internal stakeholders, and ensuring accurate data for partner program compliance.
You will collaborate closely with cross-functional teams such as Finance, Sales Operations, Data Governance, and IT to drive business process improvements. Additionally, you will be responsible for documenting processes, maintaining tools, and contributing to data clean-up projects. Establishing strong partnerships with key stakeholders is also essential to your success.
To excel in this role, you will require over 10 years of experience managing high-volume cases, excellent customer service skills, effective communication skills, and expertise in collaborating with cross-functional teams. Familiarity with G-suite, ServiceNow, and SFDC is also necessary.
- Provide comprehensive operational support to the NextWave partner program.
- Respond to inbound requests from channel partners and internal stakeholders.
- Maintain accurate partner program compliance data.
- Act as liaison between the Global Ecosystem Operations team and cross-functional teams.
- Lead and facilitate the development, implementation, and enablement of business process improvements.
- Initiate and establish trusted partnerships with key stakeholders at all levels within the organization.
Our organization offers a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are passionate about cybersecurity and committed to making a difference, we invite you to apply.
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