
Optical Transport Engineer Opportunity
2 days ago
Senior Network Support Engineer Job Description
Key Responsibilities:- Troubleshoot and resolve complex technical issues related to microwave and optical transport equipment and networks.
- Provide initial support to users experiencing issues, escalating more complex problems to advanced support teams.
- Manage ticketing systems to document issues, solutions, and updates.
- Maintain clear communication with users and other support teams to ensure timely resolution of issues.
- Monitor network performance and alert on potential issues, escalating to higher-level support if necessary.
- Assist with basic installation and configuration of microwave and optical equipment.
Success in this role requires exceptional analytical and problem-solving skills, with the ability to learn new technologies and adapt to changing network environments. Strong communication and collaboration skills are essential for success.
Requirements:- 6-10 years of experience in microwave and optical transport technologies.
- Hands-on experience with Optical OEMs (Ciena, Nokia, Cambium, Aviat) and good troubleshooting skills.
- Strong understanding of RSL, Fade Margin, Availability, Interference etc. and capacity requirements.
- Experience with managing and maintaining optical transport equipment.
- Excellent communication and collaboration skills.
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