Guest Experience Specialist

6 days ago

Goa, India beBeeHospitality Full time ₹ 18,00,000 - ₹ 30,00,000
Customer Service Representative

We are seeking a Customer Service Representative to join our team in South and West India.

This is an exciting opportunity for you to make a positive impact on the lives of our guests by delivering exceptional customer service.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for providing outstanding service to others.

  • Main Responsibilities:
  • \Configurative:\/Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.
  • \\[.\\DemoProtgrammerol.exdeclare assertions reinstall pipepl ph relation: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.
  • Provide exceptional guest experience, fostering a welcoming atmosphere for all visitors.
  • Maintain and organize files, records, and documents, updating them as needed.
  • Assist in inventory checks, procure monthly supplies, and step in as property in-charge during absences.
  • Support the service of food and beverages to ensure guest satisfaction.

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