
Travel Experience Manager
2 days ago
Grand Circle Corporation is a leading US-based travel company dedicated to transforming lives through extraordinary travel experiences that emphasize learning and discovery.
We have over 40 Regional Offices worldwide, including one in Malappuram, India. Our mission is to provide unparalleled travel opportunities for Americans aged 50 plus.
Our growth-oriented organization is currently seeking a Program Service Manager/Tour Leader Training Manager/Coach to spearhead our programs in South India and Sri Lanka.
Job Responsibilities:
- Develop strategic hiring and training plans to equip high-performing Trip Leaders with the necessary skills to excel.
- Lead Trip leader meetings and on-the-job training sessions to foster teamwork and efficiency.
- Design individualized training plans for newly hired Trip Leaders to enhance their performance.
- Drive achievement of Regional Excellence Goals by providing live coaching, ride-alongs, and regular interactions with travelers.
- Assign Trip Leaders based on past performance and company needs.
- Oversee all administrative duties while on the road and in the office.
Key Qualifications:
- Minimum 3 years' experience in hiring, training, coaching, and managing individual and team performances, preferably in the Travel sector.
- A strong and engaging leader with exceptional analytical, creative, independent, and highly organized skills.
- Familiarity with South India and Sri Lanka, with the ability to motivate people while building relationships based on trust, accountability, and mutual respect.
- General administrative skills, including working knowledge of databases and Microsoft Office-Word & Excel.
- Ability to travel up to 50% of the time.
- Excellent verbal and written command of the English language.
- Confidence in Public Speaking and Presentation.
Benefits:
- Competitive salary package.
- 5-Day Work Week.
- 18 days Vacation per year.
- Health and Accident Insurance.
- Incentive Bonus based on targeted results.
- Personal and Professional Growth Opportunities.
- Milestone Bonus + Travel Certificate for every 5th anniversary of employment.
- Associate Deals – WORLDWIDE GC Tour packages available at discounted prices.
- Referral Bonus.
- Full Training Program onsite.
- Unique Corporate Culture.
- International Team Collaboration (worldwide offices).
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