Senior Process Improvement Specialist

18 hours ago

Tiruchi, Tamil Nadu, India beBeeBusinessAnalyst Full time ₹ 20,00,000 - ₹ 25,00,000

About this role:

As a Lead Business System Analyst, you will play a crucial part in driving business transformation by analyzing complex systems and processes.

You will be responsible for facilitating research, exploration, and analysis of business systems requirements to identify opportunities for improvement.

Your tasks will include researching user requirements, costs, and benefits to support documentation required for demand management process.

You will document current business processes and models to define requirements and gaps, and analyze system factors including input/output requirements, information and paper flow, hardware and software needs.

Analyze soft system factors including roles, responsibilities, policy, culture etc.

Evaluate the impact of potential software and process changes on the organization.

Assist in creating business case documentation, understand architectural consistency and usability standards.

Drive the implementation of systems working closely with technical team members.

Plan and complete assigned configuration tasks within deadlines.

Define and develop user test cases and validate test results during testing.

Conduct system demonstrations and training sessions and participate in design/review of training content.

Play a third-level support role by helping troubleshoot and resolve issues with production systems.

Participate in associate meetings and communicate concerns to management.

Requirements:
  • Bachelor's degree in computer science, Information Systems, Business or related field or equivalent work experience.
  • Minimum 6+ years relevant technical or business work experience with preference for experience in accounting, finance, warehouse operations, purchasing, order management and order fulfillment.
  • Proficient in Excel, Outlook, PowerPoint, Visio and Word. Familiarity with application integration methods including data mapping processes.
  • Strong domain knowledge in at least one business area with ability to analyze and improve sophisticated processes and systems.
  • Superb communication skills for interacting with technical and non-technical collaborators at all levels.
  • Meticulous proactive and efficient with ability to organize and prioritize tasks.
  • Able to work independently and within teams managing multiple projects simultaneously in dynamic environment.
  • Ability to learn new systems and tools quickly and work with minimal direction.
  • Familiarity with software development life cycle methodologies and ability to support projects through all phases.
  • Soft Skills: Strong listening skills creative problem-solving and effective at presenting ideas and solutions.

This is an exciting opportunity for someone who enjoys analyzing complex systems and processes to make improvements.

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