
Customer Service Improvement Expert
6 hours ago
We are seeking a Quality Analyst professional to fill the position of Monitoring and Evaluation Specialist in our organization. The successful candidate will be responsible for overseeing, appraising and rating inbound/outbound calls to ensure high-quality service delivery.
Main Responsibilities:- Monitor and evaluate customer interactions to pinpoint areas for improvement
- Provide constructive feedback and coaching to representatives to enhance their performance
- Identify gaps in communication, process adherence and customer handling
- Develop and maintain quality reports, dashboards and analysis for leadership
- Support process improvement initiatives to drive customer satisfaction
- Bachelor's or Master's degree in any discipline
- Minimum 1-3 years of experience as a Quality Analyst in an international voice process
This is a great opportunity to become part of a dynamic team and contribute to delivering exceptional customer experiences.
-
Customer Service Representative
1 week ago
Tiruchi, Tamil Nadu, India beBeeCustomerService Part timeJob Title: Customer Service RepresentativeWe are seeking a motivated and detail-oriented individual to join our team as a customer service representative. As a key member of our support team, you will be responsible for providing exceptional customer service through phone, email, or chat.Key Responsibilities:Respond to customer inquiries and resolve issues...
-
Global Customer Service Expert
5 days ago
Tiruchi, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 14,00,000Job Overview:Deliver exceptional customer experiences through forward-thinking multimedia solutions.As a Customer Support Professional, you will work independently with customers worldwide, resolving queries, providing solutions, and delivering outstanding service via phone, email, or chat.Key Responsibilities:Proactively address customer concerns and offer...
-
Customer Service Professional
4 days ago
Tiruchi, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 8,50,000About the RoleThis position is responsible for delivering exceptional customer service by responding to inquiries and resolving issues in a timely manner.The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a team environment.Key Responsibilities:Provide first-line support to...
-
Professional Customer Support Specialist
3 days ago
Tiruchi, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Customer Service ExpertWe are seeking a professional with excellent communication skills to provide exceptional service to our clients.Key Responsibilities:Respond to customer inquiries via email, chat, and phone.Provide timely and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in the CRM system.Collaborate...
-
Customer Service Excellence Ambassador
5 days ago
Tiruchi, Tamil Nadu, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000Sales & Customer Experience SpecialistOur ideal candidate is a proactive and result-driven professional who can handle customer inquiries, resolve issues efficiently, and improve overall customer satisfaction.Key Responsibilities:Handle customer calls, follow up regularly, and resolve issues via various channelsCollect and analyze customer feedback to...
-
Customer Service Specialist
1 week ago
Tiruchi, Tamil Nadu, India beBeeCustomer Full time ₹ 90,000 - ₹ 1,20,000Job Role Summary:As a dedicated customer advocate, you will be responsible for delivering exceptional service to clients. This role demands strong interpersonal and problem-solving skills, as well as the ability to thrive in a dynamic environment.Key Responsibilities:Respond promptly and professionally to customer inquiries and resolve issuesProvide product...
-
Urgent Search) Customer Car Executive
3 weeks ago
Tiruchi, Tamil Nadu, India SRI SK HONDA - SERVICE Full timeWe are looking for an enthusiastic and engaged telecaller cums CRE to boost our sales by reaching out to our current and potential clients For this you need to obtain the list of individual information and source the data for additional members from the targeted audience To be a successful telecaller you need to have the capability to convince even the...
-
Regional Service Development Manager
2 days ago
Tiruchi, Tamil Nadu, India beBeeServiceDelivery Full time ₹ 50,00,000 - ₹ 1,25,00,000Job SummaryWe are seeking a seasoned Service Delivery Expert to drive business growth in assigned regions, overseeing a team of field service representatives and ensuring top-notch customer satisfaction.The successful candidate will deliver exceptional results by:Evaluating team performance to identify areas for improvement;Developing and implementing...
-
IT Services Market Research Expert
1 week ago
Tiruchi, Tamil Nadu, India beBeeIndustry Full time ₹ 80,00,000 - ₹ 2,00,00,000Job Description:We are currently seeking a seasoned industry professional to join our team as an IT Services Industry Analyst. The successful candidate will be responsible for conducting in-depth market research and analysis, providing strategic recommendations to top IT services vendors, and serving as a subject matter expert on the latest trends and...
-
Customer Service Specialist
3 hours ago
Tiruchi, Tamil Nadu, India NetRTech Solutions LLP Full timeJob DescriptionCompany DescriptionNetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionCustomer Service Representative -...